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Kadjar air con problems 1 year 9 months ago #1

  • jbainbridge
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Not really looking for a solution - just venting!

08/2017 car first registration
06/2019 we bought car from car supermarket
06/2019 air con not working - pipe replaced under warranty at main dealer
05/2020 air con not working - condenser replaced under warranty at main dealer
05/2021 air con not working - pipe replaced under warranty at main dealer
05/2022 air con not working - car out of warranty - cost to repair £600+

The car is now out of the 4 year warranty. Renault UK have offered 15% goodwill .. leaving a bill of £500+

The main dealer I have used for every service seem to acknowledge the fault is occurring in the same location i.e. pipe near the condenser. Feels like there's an issue with this car .. but no one is interested!

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Kadjar air con problems 1 year 6 months ago #2

  • cus_tel
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i Have Just taken my 2018 Kadjar to and aircon specialist 'cos i am fed up with being fobbed off by the Renault main dealer after three visits.
After 2 1/2 years, air con packed up. Main dealer says not covered by warranty and, basically, accused me of not using the air con correctly, not impressed. Paid £200 for re-gas. Packed up again after a few months, ( I left it on all of the time
so i could not get the same BS from the main dealer).
The main dealer added tracer but couldn't find any problem.
The air con specialist knew as soon as i walked in the door that the condenser had failed.
Apparently it is a well known  problem on the Qashqai and Renaults.
 There is a design fault in the mounting of the condenser , which causes this failure. The air con company fit an after market condenser, which doesn't have the same problem.
£450 for fitting and re-gas.
Again, not impressed with Renault service.

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