Welcome, Guest
Username: Password: Secret Key Remember me

TOPIC:

Screen blank 5 years 10 months ago #1

  • N5PTJ
  • N5PTJ's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 8
  • Thank you received: 3
Well having done a small run in the car came back and noticed centre screen is dead. Will not turn on, not showing clock or anything. All settings lost on dash and returned to default screen. Checked fuses and all OK car runs fine but all centre screen dead as a dodo! Any ideas before I go to dealer?? 

Please Log in or Create an account to join the conversation.

Screen blank 5 years 10 months ago #2

  • duracel3634
  • duracel3634's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 1170
  • Thank you received: 251
First off, What year was your car manufactured and do you know what version of firmware were you running?
2016 Black 1.2 TCE Signature Nav S Manual Petrol Bose with Tech Pack and Drop Tow Bar
Running Rlink 2 Version: 9.0.34.611 Boot 5661- Self activated Android Auto - Map Version: mappackage_tt_feu_mid_2018_06
Renault Austral Estate1.2 E-Tech FHEV Iconic Esprit Alpine 5dr Auto 4C

Please Log in or Create an account to join the conversation.

Screen blank 5 years 10 months ago #3

  • N5PTJ
  • N5PTJ's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 8
  • Thank you received: 3
It's a 2016 but have no idea of firmware version, where would I find that out? 

Please Log in or Create an account to join the conversation.

Screen blank 5 years 10 months ago #4

  • duracel3634
  • duracel3634's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 1170
  • Thank you received: 251
On the assumption you have not tried yourself to update to V3, you will be on V2.
Do you get any sound from the radio or if you have music via sub or aux?
2016 Black 1.2 TCE Signature Nav S Manual Petrol Bose with Tech Pack and Drop Tow Bar
Running Rlink 2 Version: 9.0.34.611 Boot 5661- Self activated Android Auto - Map Version: mappackage_tt_feu_mid_2018_06
Renault Austral Estate1.2 E-Tech FHEV Iconic Esprit Alpine 5dr Auto 4C

Please Log in or Create an account to join the conversation.

Screen blank 5 years 10 months ago #5

  • N5PTJ
  • N5PTJ's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 8
  • Thank you received: 3
Nothing at all, won't even turn on by pressing button, screen is just blank, no clock, time or anything. Seems like a complete power failure of the unit. But fuses in glove box OK. 

Please Log in or Create an account to join the conversation.

Screen blank 5 years 10 months ago #6

  • duracel3634
  • duracel3634's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 1170
  • Thank you received: 251
This is a real long shot, but after starting the car, try holding the ON/OFF button in for the RLink for about 20 seconds, let go and wait a couple of minutes and see it reboots. I think it is normally done with the Rlink on which you obviously do not know what state it is in.
2016 Black 1.2 TCE Signature Nav S Manual Petrol Bose with Tech Pack and Drop Tow Bar
Running Rlink 2 Version: 9.0.34.611 Boot 5661- Self activated Android Auto - Map Version: mappackage_tt_feu_mid_2018_06
Renault Austral Estate1.2 E-Tech FHEV Iconic Esprit Alpine 5dr Auto 4C
The following user(s) said Thank You: techie, David Kadjar 2018

Please Log in or Create an account to join the conversation.

  • Not Allowed: to create new topic.
  • Not Allowed: to reply.
  • Not Allowed: to edit your message.
Time to create page: 0.114 seconds