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Screen blank 4 years 11 months ago #19

  • Hedegaard
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Sadly I'm from Denmark, and the warranty is only 2 years. But I will give it a shot anyway.

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Screen blank 4 years 11 months ago #20

  • duracel3634
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I have a 4 Year warranty in the UK
2016 Black 1.2 TCE Signature Nav S Manual Petrol Bose with Tech Pack and Drop Tow Bar
Running Rlink 2 Version: 9.0.34.611 Boot 5661- Self activated Android Auto - Map Version: mappackage_tt_feu_mid_2018_06
Renault Austral Estate1.2 E-Tech FHEV Iconic Esprit Alpine 5dr Auto 4C

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Screen blank 4 years 1 month ago #21

  • George
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Did you actually get it fixed under warranty then? We have had the same problem and the local Renault dealer, Arnold Clark, seems to be trying to wash their hands of it. The car is less than six months old, so plenty of warranty left.

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Screen blank 3 years 5 months ago #22

  • Twizzle
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Have had this problem twice, first time took back to renault dealer...they disconnected battery for 5 minutes, screen reboots on reconnecting.

Main screen went dead again some months later and disconected battery myself, left for 5 minutes & reconnected screen came back ok and has been good since.

Been a long time since had to do it so cannot remember if it loses data input to it.

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Screen blank 3 years 4 months ago #23

  • AD1701
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I had the same blank main screen issue on my Kadjar 2017 Signature Nav and i did what was suggested but disconnecting the battery, leaving it for 5 minutes and reconnecting and the screen worked perfectly again. I would recommend doing this before going to main dealer.

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Screen blank 3 years 4 months ago #24

  • fixer
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Hi, after working as an AA and RAC patrol for over 16 years, I can confirm, many many many electrical bugs or weird issues are solved by carrying out a battery disconnect.
However, be careful.

Some Do’s and Don’t’s

If you have keyless entry, make sure key card are at least 5 metres away from the car when you do it.

You only need to disconnect the - Negative terminal(black) as this prevents short circuiting should you touch anything metal on the car with the spanner.

Normally 5 minutes is long enough.

Be careful, batteries can be dangerous. I have known sparks ignite battery gasses and explode. I have only seen it once in 16 years, but that once was enough.

So eye protection is really a sensible option.

Stay safe, and that will cure 99% of most oddities in 99% of modern vehicles today.

Hope this helps
The following user(s) said Thank You: AOne, PatWar, @jimkadjar140

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