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Email and Weather Forecast Apps not working. 5 years 10 months ago #19

  • AOne
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The Weather app is out of order again. Not syncing info with the server. Anybody have a working app?
1.6 dCI, 2WD, Zen+ , Retractable Tow Bar.
RLink 2 - V9.0.34.610, Here Maps (2021/Q4) + TomTom POIs and SpeedCams (2021_06)

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Email and Weather Forecast Apps not working. 5 years 10 months ago #20

  • duracel3634
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I noticed mine off line at the weekend along with the email app, pleased it is not only me!
2016 Black 1.2 TCE Signature Nav S Manual Petrol Bose with Tech Pack and Drop Tow Bar
Running Rlink 2 Version: 9.0.34.611 Boot 5661- Self activated Android Auto - Map Version: mappackage_tt_feu_mid_2018_06
Renault Austral Estate1.2 E-Tech FHEV Iconic Esprit Alpine 5dr Auto 4C
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Email and Weather Forecast Apps not working. 5 years 10 months ago #21

  • Lee lee
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 Mine  won’t even download  Brought it about  3 weeks ago and it not download 

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Email and Weather Forecast Apps not working. 5 years 10 months ago #22

  • duracel3634
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I have spoken to CS this morning about my issue and it has automatically been kicked up one level of support. 

I must admit I have not tried it again since Saturday so I hope there is still something to fix!
2016 Black 1.2 TCE Signature Nav S Manual Petrol Bose with Tech Pack and Drop Tow Bar
Running Rlink 2 Version: 9.0.34.611 Boot 5661- Self activated Android Auto - Map Version: mappackage_tt_feu_mid_2018_06
Renault Austral Estate1.2 E-Tech FHEV Iconic Esprit Alpine 5dr Auto 4C

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Email and Weather Forecast Apps not working. 5 years 10 months ago #23

  • AOne
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It's not working since the weekend. This morning was still not working :)
1.6 dCI, 2WD, Zen+ , Retractable Tow Bar.
RLink 2 - V9.0.34.610, Here Maps (2021/Q4) + TomTom POIs and SpeedCams (2021_06)

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Email and Weather Forecast Apps not working. 5 years 10 months ago #24

  • duracel3634
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Got this from CS today

Thank you for your recent contact.Further to our conversation from yesterday I received a few details from our investigation team.It seems the issue may not be the same, since they are aware of some instability affecting the Weather app.Can you please confirm if this is the only app presenting issues? And if so did you notice if it started happening around the 23rd of November? I hope you can forgive the specificity of the question, but please rest assured we are sorry this happened and these questions are merely to pinpoint the actual issue, specially because after review your Services are functioning properly.If the weather application does show some sort of error message I ask that you send me a picture of it.When it comes to the e-mail application our team was also unable to see any problems in communications. Can you please verify if there has been any change done to the e-mail settings, and double-check if there has been no retrieval of messages?
2016 Black 1.2 TCE Signature Nav S Manual Petrol Bose with Tech Pack and Drop Tow Bar
Running Rlink 2 Version: 9.0.34.611 Boot 5661- Self activated Android Auto - Map Version: mappackage_tt_feu_mid_2018_06
Renault Austral Estate1.2 E-Tech FHEV Iconic Esprit Alpine 5dr Auto 4C

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