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R-Link 5 years 8 months ago #1

  • Kevin a-62
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Hi 
I have recently have purchased a Kadjar and have been trying to register for the R-Link manager so I can download apps etc. I would also like to erase the previous owners options but I cant due to system requiring a pass key.

So firstly any advise on how to find the serial number for the R-Link would be appreciated and secondly how to reset the R-Link to remove previous pass codes etc 

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R-Link 5 years 8 months ago #2

  • duracel3634
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Did you buy the car from a dealer, if so I think they should be responsible for clearing the old user?
If you bought from the previous owner I would go back to them for help.
If all else fails, try the Connectivity Team on +44 344 369 0000    09:00 - 17:30 Mon - Fri
They also have help pages at https://easyconnect.renault.co.uk/systems/r-link2    Not sure if there is anything useful there.
2016 Black 1.2 TCE Signature Nav S Manual Petrol Bose with Tech Pack and Drop Tow Bar
Running Rlink 2 Version: 9.0.34.611 Boot 5661- Self activated Android Auto - Map Version: mappackage_tt_feu_mid_2018_06
Renault Austral Estate1.2 E-Tech FHEV Iconic Esprit Alpine 5dr Auto 4C

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R-Link 5 years 8 months ago #3

  • Kevin a-62
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Hi I did buy the car from a dealer but not a Renault dealership. I'll give the connectivity team a call
thanks for the info

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R-Link 5 years 8 months ago #4

  • duracel3634
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Have your VIN to hand when you contact them
2016 Black 1.2 TCE Signature Nav S Manual Petrol Bose with Tech Pack and Drop Tow Bar
Running Rlink 2 Version: 9.0.34.611 Boot 5661- Self activated Android Auto - Map Version: mappackage_tt_feu_mid_2018_06
Renault Austral Estate1.2 E-Tech FHEV Iconic Esprit Alpine 5dr Auto 4C
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